As a Last Step in Building a Use Case for the Study-Abroad

question 37

Multiple Choice

As a last step in building a use case for the study-abroad registration system,Brianna will:

• A)Ask Patrick in the study abroad office to confirm the use case
• B)Ask Wendy in the registrar's office to confirm the use case
• C)Ask Jonathan,a student who just completed a study-abroad experience,to confirm the use case
• D)Ask Drew in the students affairs office to confirm the use case
• E)Ask Taylor,another systems analyst to confirm the use case

Assess the effectiveness of formal and informal communication styles in different contexts.

Distinguish between effective and ineffective strategies in emphasizing content in business messages.

Understand the nuances of formal versus conversational language in business communication.

Recognize the use and misuses of rubber stamps in professional emails and letters.

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Definitions:

Customer Support

The service provided by a company to assist its customers in using products or services efficiently and satisfactorily.

Time-Driven

An aspect or method that is based on the duration or amount of time required to perform tasks or processes.

Activity-Based Costing

Activity-based costing is a method of allocating overhead costs to products or services based on the activities that consume resources, aiming for more accurate product costing.

Processing Orders

The activities involved in receiving, handling, and fulfilling customer orders, which may include stages like order entry, picking, packing, shipping, and handling returns.