With Resistant Adopters (Those That Simply Refuse to Accept the Change

question 9

Multiple Choice

With resistant adopters (those that simply refuse to accept the change with the new system) ,it might be better to:

• A)bring them together for a meeting and open debate on a unimpassioned,logical approach
• B)ignore this small minority of resistant adopters and focus on the larger majority of ready and reluctant adopters
• C)find the more vocal resistant adopters and 'bribe' them to accept the new system with such actions as updated computer systems,time off,and 'trinkets' (like banners,buttons,stuffed animals)
• D)find the leaders of this resistance and fire one of two of them as a message to the others to get 'on board'
• E)use an implementation JAD session with leaders from the ready adopters,reluctant adopters,and resistant adopters to find common ground

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Definitions:

Scientific Management

A theory of management that analyzes and synthesizes workflows to improve economic efficiency, especially labor productivity.

Frederick W. Taylor

Regarded as the father of scientific management, his work focused on improving industrial efficiency through the study of workflows and worker productivity.

Henry L. Gantt

An American mechanical engineer and management consultant who developed the Gantt chart, a popular project management tool.

Statistics

The branch of mathematics dealing with the collection, analysis, interpretation, and presentation of masses of numerical data.