In Motivating Users to Adopt a New System,it Is Suggested

question 48

Essay

In motivating users to adopt a new system,it is suggested that change agents develop two clear and concise lists of costs and benefits provided by the new system as compared to the as-is system.Why is this important?

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Definitions:

Imaginary Audience

The belief, common in adolescence, that one is constantly being observed and evaluated by others.

Personal Fable

Another aspect of adolescent egocentrism; the belief that our feelings and ideas are special and unique and that we are invulnerable.

Assimilation

The cognitive process in which new information is integrated into pre-existing schemas or knowledge structures.

Existing Schema

A cognitive framework or concept that helps organize and interpret information, existing schemas are used by the brain to perceive new information.