What Action Did Deming Suggest Management Take in Order to Achieve

question 93

Multiple Choice

What action did Deming suggest management take in order to achieve total quality management?

• A) create an environment where employees did not fear reporting problems
• B) import more component parts from countries having factor endowments
• C) increase the pay rate of all employees to establish credibility
• D) purchase machinery that replaced human interaction with production
• E) eliminate middle management positions from the chain of command

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Definitions:

Expectancy

The probability that a particular first-level outcome can be achieved.

Basic Psychological Needs

Fundamental needs that include competence, autonomy, and relatedness, which are essential for psychological health and well-being.

Autonomy

The capacity to make an informed, uncoerced decision independently, often related to personal or organizational freedom.

Autonomy Support

A management or teaching style that nurtures self-initiation and emphasizes the importance of personal choice, freedom, and volition in carrying out tasks.