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Connor assured his foreign counterpart that the items would be shipped from St. Louis, Missouri, and arrive in about ten days to Lisbon, Portugal because the parts would stay in the same packing crate and be lifted directly from the truck onto the airplane rather than having to be repackaged. What innovation is Connor referring to?
Costs of Quality
The expenses associated with preventing, detecting, and correcting defective work, categorised into prevention costs, appraisal costs, and failure costs.
ISO 14000
A series of environmental management standards established by the International Organization for Standardization (ISO).
Source Inspection
Quality control methodology where components or materials are inspected at the supplier's site before shipment to the manufacturer.
Employee Empowerment
The practice of giving employees the autonomy, resources, and skills to make decisions within their roles, aiming to improve satisfaction and productivity.
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