A Quality Guru Named Philip Crosby Defined Quality as Fitness

question 27

True/False

A quality guru named Philip Crosby defined quality as fitness for use.

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Definitions:

Maintenance Agreement

A contract in which one party agrees to maintain an asset owned by another party, often including repair and upkeep services.

General Manager

An executive who has overall responsibility for managing both the revenue and cost elements of a company's income statement.

Illegal Drugs

Substances whose manufacture, possession, or use is prohibited by law.

Gross Profits

The total revenue of a business minus the costs directly related to producing goods or services, before deducting any administrative expenses, taxes, or interest.