A Company Is Concerned About the Number of Customers That

question 55

Multiple Choice

A company is concerned about the number of customers that have to wait for service in their customer service department. Assume the rate at which customers arrive is 12 per hour. Using the infinite queuing notion for the models presented in the textbook, which of the following is the mean time between arrivals?

• A) 12 minutes
• B) 6 minutes
• C) 2 minutes
• D) 1 minute
• E) None of these

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