Because Services Cannot Be Stored for Later Use, Service Managers

question 32

True/False

Because services cannot be stored for later use, service managers consider time as one of their supplies or resources.

---

Definitions:

Malcolm X

An African American Muslim minister and human rights activist in the 1950s and 60s, known for his advocacy for the rights of blacks and his criticism of the civil rights movement for its emphasis on nonviolence.

Martin Luther King, Jr.

An influential American civil rights leader known for his advocacy for nonviolent resistance and his role in advancing civil rights and racial equality in the United States.

Homophily

The tendency of individuals to associate and bond with similar others, often leading to social and economic networks characterized by high degrees of similarity in beliefs, values, and social status.

Multiracial

Describing individuals or groups composed of or identifying with more than one racial background.