Discuss the Similarities and Differences Between an Intranet and an Extranet

question 31

Essay

Discuss the similarities and differences between an intranet and an extranet.

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Definitions:

Customer Relationship Management

A strategy and technology used by businesses to manage and analyze customer interactions and data throughout the customer lifecycle, aiming to improve business relationships.

Online Versus Retail

A comparison between shopping through online platforms versus purchasing in physical retail stores, considering factors like convenience, price, and product selection.

Build Customer Relationships

Develop and nurture long-term interactions and connections with customers, focusing on loyalty and mutual value.

Customer Relationship Management

A strategy for managing a company's relationships and interactions with existing and potential customers.