Which of the Following Statements Is True of Service Utility

question 144

Multiple Choice

Which of the following statements is true of service utility?

• A) It provides customer satisfaction by converting inputs into finished products.
• B) It satisfies customer needs by providing the right products in the right place.
• C) It adds value by providing fast, friendly, personalized assistance.
• D) It adds value by making it easier for customers to possess the goods that they purchase.

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Definitions:

Supply Chain Complexity

The degree of intricacy and interconnectivity in a supply chain, influenced by factors like number of products, geographical spread, and variability in demand.

SKUs

Stock Keeping Units, unique codes assigned to products to identify them, often used for inventory management.

Transportation Requirements

Specifications or conditions that need to be met for the movement of goods, including regulations, delivery windows, and vehicle capacity.

Performance Measurement

The process of evaluating the efficiency and effectiveness of actions or operations within an organization or system.