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When It Comes to Creating Customer Satisfaction, Perceived Value Is

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When it comes to creating customer satisfaction, perceived value is just as important as actual value.


Definitions:

Lead Time

The period required to complete a process or fulfill an order before the actual delivery or deployment.

Lag Time

The delay between two related activities or processes, such as the time between the completion of one task and the start of another in a project.

Early Start Date

The earliest date on which a task or project activity can begin, taking into account constraints and preceding activities.

Lag Time

The delay between tasks that have a dependency, where one task cannot start until a certain period after the previous task has finished.

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