Which of the Following Communication Channels Helps Your Audience Benefit

question 65

Multiple Choice

Which of the following communication channels helps your audience benefit from hearing your tone and how it changes through the chat?

• A) Texting
• B) Telephone conversation
• C) Online social networking
• D) Email

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Definitions:

Triangular Model of Love

A theory by psychologist Robert Sternberg that love consists of three components: intimacy, passion, and commitment.

Commitment

The decision to maintain a relationship.

Groupthink

A psychological phenomenon that occurs within a group of people, in which the desire for harmony or conformity in the group results in an irrational or dysfunctional decision-making outcome.

External Threat

A danger that comes from outside an individual or group.