Which of the Following Statements Is True of Business Emails

question 147

Multiple Choice

Which of the following statements is true of business emails?

• A) They should be used for sending private messages.
• B) Attachments should be used wherever possible.
• C) Descriptive and detailed emails should be used to provide the reader with ample information.
• D) Response to emails should be as prompt as possible.

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Definitions:

Continuous

Ongoing, without interruption or end.

Immediate Reinforcement

The provision of a reward or feedback right after a particular behavior, which increases the likelihood of that behavior being repeated.

Partial Reinforcement

A conditioning method where only some responses are reinforced, making the learned behavior more resistant to extinction.

Delayed Reinforcement

A term from behavioral psychology referring to the delivery of a reward at a later time than the desired action occurred, which can still effectively reinforce the behavior.