Reasons Sellers Go Beyond What Is Required by Pricing Regulations

question 65

Multiple Choice

Reasons sellers go beyond what is required by pricing regulations include all of the following EXCEPT that ________.

• A) it is good business to treat customers fairly
• B) customers that fully understand prices and pricing terms are happy customers
• C) word-of-mouth from dissatisfied customers spreads rapidly
• D) building strong and lasting relationships is key to business success
• E) it improves profitability to earn additional revenue due to customer confusion

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Definitions:

Extrinsic Motivation

Motivation driven by external rewards such as money, fame, grades, or praise, rather than internal factors like personal satisfaction or enjoyment of the task itself.

Cognitive Dissonance

The mental discomfort experienced by a person who holds two or more contradictory beliefs, ideas, or values at the same time.

Supervisory Support

The assistance and guidance provided by supervisors to their subordinates.

Assembly Line

A manufacturing process in which parts are added to a product in a sequential manner to create a finished product more efficiently.