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Which of the following strategies would a company most likely use to increase customer satisfaction?
Nurse Practice Act
Legislation that sets forth the scope of practice and responsibilities for nurses within a specific jurisdiction.
Public Health
The science and practice of protecting and improving the health of communities through education, policy making, and research for disease and injury prevention.
Quality and Safety Education
Education aimed at equipping healthcare professionals with the knowledge and skills to improve the quality and safety of patient care.
Competencies
The skills, knowledge, and abilities that are required for the successful performance of a job or task.
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