For Many Organizational Activities,output and Behaviour Controls Are Inappropriate for All

question 59

Multiple Choice

For many organizational activities,output and behaviour controls are inappropriate for all but which one of the following reasons?

• A)Professionals engage in work that is hard to apply SOPs to
• B)SOPs are of little use in crisis situations
• C)Output controls measure quality well
• D)It is difficult to monitor all employees on a day-to-day basis
• E)Rules are of little use in situations requiring innovation

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Definitions:

Salovey and Mayer's Model

A model that defines emotional intelligence as a set of skills including the ability to perceive, understand, manage, and use emotions effectively.

Emotional Intelligence

The ability to recognize, understand, manage, and reason with emotions in oneself and others, enhancing personal and professional relationships.

Emotional Intelligence

The ability to recognize, understand, and manage one's own emotions as well as the emotions of others.

Weak Hierarchy

An organizational structure where there are fewer levels of middle management between staff and executives, leading to a more flexible and less formal decision-making process.