When a Sales Manager Views the Poor Performance of His

question 62

True/False

When a sales manager views the poor performance of his or her sales agents as resulting from their laziness rather than to the innovative product line of a competitor,this is a fundamental attribution error.

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Definitions:

Circular-Flow Diagram

A visual model that shows how money moves through an economy, typically between households and firms.

Firm

An organization or business entity engaged in commercial, industrial, or professional activities, typically with the aim of generating profit.

Normative

Relating to an evaluative or prescriptive standard or principle, often regarding moral or ethical considerations.

Value Judgments

assessments based on personal views about the worth, beauty, or morality of something, rather than on measurable criteria.