Which Statement Summarizes Kotter's Ideas Regarding Leadership and Management

question 12

Multiple Choice

Which statement summarizes Kotter's ideas regarding leadership and management?

• A) They involve the management of major change efforts within the organization.
• B) They consist of very similar activities.
• C) They involve the alignment of people to the overall direction of the organization through communication.
• D) They are two distinct yet complementary systems of action in organizations.

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Definitions:

Observational Learning

Learning by observing others.

Observational Learning

The process of acquiring new behaviors or knowledge by watching and imitating others, also known as modeling.

Operant Conditioning

A learning process in which behavior is strengthened or weakened by the consequences, such as rewards or punishments.

Behaviorism

The view that psychology should be an objective science that studies behavior without reference to mental processes. Most psychologists today agree with the first part but not with the second part.