Compare and Contrast the Following Definitions of Quality

question 27

Essay

Compare and contrast the following definitions of quality.Definition 1: Quality is the totality of features and characteristics of a product or service that bears on its ability to satisfy given needs.Definition 2: Quality is meeting or exceeding customer expectations.

---

Definitions:

Discriminations

The unfair or prejudicial treatment of different categories of people, especially on the grounds of race, age, or sex.

Neurotic Behavior

Patterns of behavior characterized by excessive anxiety, insecurity, or obsession, often resulting in functional impairment or distress.

Circles and Ellipses

Shapes with distinct properties; a circle is a set of points equidistant from a center point, whereas an ellipse has two focal points and includes all points for which the sum of the distances to these foci is constant.

Taste Aversion Studies

Research that examines how animals and humans learn to avoid food that has been associated with illness or discomfort.