Sophie Does Not Understand Why an Employee Is Not Performing

question 61

Multiple Choice

Sophie does not understand why an employee is not performing his job.She calls him in to have a discussion.According to your text,what is the appropriate process to solve this problem?

• A) inform the employee of the problem,followed by the action to be taken and the expectations
• B) carefully listen to the employee and then offer constructive criticism
• C) carefully listen to the employee and then tell him what your decision is
• D) carefully listen to the employee and repeat back what you are hearing

---

Definitions:

Neutral Versus Affective

A distinction in communication styles or cultural norms, where 'neutral' implies limited outward emotional expression, and 'affective' involves expressive communication and behavior.

Trompenaars

Trompenaars is known for his work in the field of cross-cultural management and intercultural communication.

Objectivity

The state or quality of being true, unbiased, and not influenced by personal feelings or opinions in considering and representing facts.

Transnational Virtual Corporations

Companies that operate globally without a centralized physical presence, leveraging technology to manage their business across borders.