According to Your Text Book,which Statement Best Reflects the Findings

question 43

Multiple Choice

According to your text book,which statement best reflects the findings reported on OCBs in relation to coworkers' behaviours?

• A) The choice of a coworker to perform OCBs was related to other close coworkers' reciprocal behaviour.
• B) Good deeds are not likely to be contagious due to variation in whether individuals are high or low OCBs.
• C) If a close coworker chose to perform OCBs,other close coworkers were more likely to do so.
• D) The impact of one worker's OCBs cannot be spread throughout an entire department.

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Definitions:

Encoding

In communication, the process of converting a message into symbols or signals that can be understood by the receiver.

Decoding

The process by which a receiver interprets and gives meaning to a message that has been communicated.

Communication Channel

The medium or method used to convey messages or information between senders and receivers.