What Did the Hawthorne Studies Uncover

question 46

Multiple Choice

What did the Hawthorne Studies uncover?

• A) viewing an organization as clockworks
• B) the importance of the informal organization and its impact on productivity
• C) delegating authority downward and throughout the organization
• D) the workflow and scheduling of work for production efficiency

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Definitions:

Exponentially Smoothed Values

Values obtained using exponential smoothing, a technique to forecast data by giving more weight to recent observations.

Motor Oil Sales

The commercial activity of selling oil used for lubricating the engines of vehicles.

Exponentially Smoothed Sales

A forecasting technique that applies weighting factors which decrease exponentially over time, used to smooth time series data.

Biodiesel Sales

The volume or number of units of biodiesel fuel sold within a specific time period.