In the Midst of Change, People Often Become Rigid and Reactive

question 2

True/False

In the midst of change, people often become rigid and reactive rather than open and responsive.

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Definitions:

Critical Listening

The skill of listening with the intention to analyze and evaluate the content of the communication for accuracy, validity, and relevance.

Active Listening

Making a conscious effort to turn off filters and biases to truly hear and understand what someone is saying.

Nonverbal Signal

A form of communication without words, such as gestures, facial expressions, and body language, that conveys a message.

Intensity Of Feelings

A measure of the strength or depth of emotions associated with an experience or expression.