Which of the Following Is NOT TRUE Regarding Front-Line Employees

question 64

Multiple Choice

Which of the following is NOT TRUE regarding front-line employees in service firms?

• A)They receive the lowest pay.
• B)They receive the most training.
• C)They have the most contact with customers.
• D)They have little decision-making authority.

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Definitions:

Limestone

A sedimentary rock composed primarily of calcium carbonate, often formed from marine organisms' shells and skeletons.

Granite

A rough-textured igneous rock that predominantly contains quartz, feldspar, and mica, frequently used in the construction industry.

Lineation

A linear feature within rock, such as grain elongation or mineral stretching, that indicates flow or movement directions during formation.

Elongated Mineral

A mineral shape characterized by being significantly longer in one direction than in the others, common in some types of crystals.