Which of the Following TQ Principles Is Generally Better Addressed

question 20

Multiple Choice

Which of the following TQ principles is generally better addressed by small businesses?

• A)Customer relationship practices
• B)Employee engagement
• C)Process focus
• D)Continuous improvement

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Definitions:

Rises

An increase, elevation, or improvement in position, level, or condition.

Falls

A decrease in a particular variable or measurement, often used in economic or financial contexts.

Total Cost

The complete cost of production that includes both fixed and variable costs.

Producing

The process of creating goods or services by combining various elements or resources.