Crosby States That the 'Zero Defects' Concept Is Widely Misunderstood

question 32

Essay

Crosby states that the 'zero defects' concept is widely misunderstood and resisted.Explain the zero defects concept.Why might Deming and Juran disagree with Crosby that zero defects should be openly promoted as a goal?

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Definitions:

Liabilities

Financial obligations or debts that a company owes to others, such as loans, accounts payable, and mortgages.

Assets

Economic resources owned or controlled by a business or individual, expected to produce future economic benefits.

Leveraged Buyout

The acquisition of another company using a significant amount of borrowed money (bonds or loans) to meet the cost of acquisition.

Sale

The exchange of goods, services, or assets for money between a buyer and a seller.