Which Aspect of Deming's 14 Points Addresses the Issue of Why

question 99

Multiple Choice

Which aspect of Deming's 14 points addresses the issue of why managers fail to cooperate with other departments?

• A)Point 6: Institute Training
• B)Point 7: Institute Leadership
• C)Point 8: Drive Out Fear
• D)Point 10: Eliminate Exhortations

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Definitions:

Cross-Cultural Competencies

Skills and understanding necessary to interact effectively with people from different cultural backgrounds.

Communicating

The process of exchanging information, ideas, feelings, and messages with others through speech, writing, signals, or behaviors.

Business Environments

The combination of internal and external factors that influence a company's operating situation, including economic, legal, technological, and cultural conditions.

Anglo Culture Cluster

A grouping of countries that share similar cultural characteristics, traditionally including English-speaking countries such as the United Kingdom, United States, Canada, Australia, and New Zealand.