The Deming Philosophy Focuses on Continual Improvements in Product and Service

question 19

Multiple Choice

The Deming philosophy focuses on continual improvements in product and service quality by _____ in design,manufacturing,and service processes,driven by the leadership of top management.

• A)promoting innovations
• B)reducing uncertainty and variability
• C)outsourcing non-core activities
• D)reengineering

---

Definitions:

Poor Delegation

Ineffective distribution or assignment of tasks and responsibilities, often resulting in mismanagement or underutilization of resources.

Macromanagement

A management style that focuses on larger-scale planning, decision-making, and broad organizational issues rather than day-to-day operations.

Supportive Leader

A leader who provides encouragement, resources, and assistance to team members to foster growth and achieve goals.

Frequent Encouragement

The regular and consistent provision of support, confidence, or hope to someone, aimed at boosting morale and fostering positive outcomes.