Surveys Are a More Effective Means of Gathering Customer Information

question 82

True/False

Surveys are a more effective means of gathering customer information than are focus groups.

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Definitions:

Economy

The system of production, distribution, and consumption of goods and services within a particular area or country.

Job Families

Groups of different jobs that are closely related by similar duties, responsibilities, skills, or job elements.

Similar Duties

Tasks or responsibilities that are very much alike in nature and scope.

Autonomy

The capacity to make one's own decisions and to have control over one’s own work and actions without continuous supervision.