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Critical to quality (CTQ)characteristics in the Six Sigma methodology cannot be linked to customer satisfaction.
Q7: _ focus on identifying whether documented procedures
Q30: According to Kano's classifications,as customers become more
Q35: A popular use of the Baldrige Criteria
Q48: Internal audits generally include a review of
Q53: A question on a customer service questionnaire
Q67: The North American Industry Classification System (NAICS)classifies
Q75: The American Society for Quality has long
Q80: According to Deming,which of the following is
Q90: Process design is more readily applied to
Q92: David Geisler suggests that what traditionally passes