According to Garvin's Quality Dimensions,which One of the Following Definitions

question 61

Multiple Choice

According to Garvin's quality dimensions,which one of the following definitions does NOT match the associated dimension?

• A)Dimension: features; Definition: the "bells and whistles" of a product
• B)Dimension: aesthetics; Definition: how a product looks, feels, smells, etc.
• C)Dimension: reliability; Definition: a product's primary operating characteristics
• D)Dimension: conformance; Definition: the degree to which the product meets pre-established standards

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Definitions:

Patient Reception

The process and area dedicated to welcoming and registering patients into a healthcare facility.

Coagulation

The procedure through which blood transforms from a liquid state into a gel, resulting in the formation of a blood clot.

Autoclaving

A process of sterilization using high-pressure saturated steam to eliminate all forms of microbial life, including spores.