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In the 1600s, Nicolaus Steno Proposed

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In the 1600s, Nicolaus Steno proposed


Definitions:

Day-To-Day Job Performance

The daily execution of tasks and responsibilities by an individual at their place of work.

Capabilities

The qualities, skills, or expertise that enable an individual or organization to perform effectively in specific tasks or achieve certain goals.

Inseparability

Characteristic of services that highlights the simultaneous production and consumption, making it impossible to separate the service from the service provider.

Service Provider

A company or entity that offers services to consumers or other businesses.

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