What Does the Textbook Show About Workplace Violence and Aggression

question 4

Multiple Choice

What does the textbook show about workplace violence and aggression?

• A) Over 40 percent of US employees report experiencing psychological aggression.
• B) Over 30 percent of US employees report being attacked with a knife, gun, or another weapon.
• C) More than 50 percent of the reported violent work incidents in the US occur in manufacturing industries.
• D) In the US older workers, those over 35 years of age, are more prone to physical violence and aggression.

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Definitions:

Order Cycle Time

A metric that measures the length of the order cycle, or the ability of the order system to react to customer orders.

Perfect Order Rate

A metric used in supply chain management that measures the percentage of orders delivered to the right place, at the right time, in the right condition, and with correct documentation.

Shipped on Time

Shipped on time refers to the process of sending goods to the intended recipient within the promised or scheduled delivery timeframe.

Dollar Fill Rate

A metric used to measure the value of product shipped or delivered as a percentage of the total value of product ordered.