The Example of Scotiabank Atlantic Customer Contact Centre's Use of Surveys

question 13

Essay

The example of Scotiabank Atlantic Customer Contact Centre's use of surveys to identify the factors that motivate their employees highlights a few important aspects about motivation.Discuss their strategies in the context of modern motivation theories.

Identify the requirements and legal implications of online and electronic contracts including 'click-on agreements'.

Distinguish between the roles and obligations of parties in contractual agreements such as guarantor, obligor, and administrator of an estate.

Analyze how equitable estoppel can enforce oral contracts under certain conditions.

Understand the exceptions to the parol evidence rule and the best evidence rule within contract law.

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Definitions:

Freud

Sigmund Freud was an Austrian neurologist and the founder of psychoanalysis, a clinical method for treating psychopathology through dialogue between a patient and a psychoanalyst.

Dream

A collection of ideas, visuals, and feelings that happen in an individual's mind while they are sleeping.

Melatonin

A hormone produced by the pineal gland that regulates sleep-wake cycles and is often used as a dietary supplement to treat insomnia.

Sleepiness

The state or condition of feeling the need for sleep, characterized by tiredness, reduced alertness, and a lack of energy.