In Your First Attempt at Managing a Work Team, You

question 13

Multiple Choice

In your first attempt at managing a work team, you failed miserably.Which of your behaviours would Hackman (1998) have labelled as a mistake that leaders make when creating and leading teams?

• A) You thought that even though team members were great individual performers, they would need more training on team-related skills.
• B) You managed the team members as an entire team instead of managing them as individual members.
• C) You gave up your authority to the team members, allowing them to attempt to delegate the work.
• D) You provided organizational support for the specific team goals.

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Definitions:

Credibility

The quality of being trusted and believed in.

Quality Improvement (QI)

A systematic approach to making improvements in healthcare processes, with the goal of enhancing patient care and outcomes.

Evidence-informed Practice (EIP)

An approach in healthcare decision-making that values the utilization of evidence from research in conjunction with clinical judgment and client preferences to improve outcomes.

Performance Improvement

The continuous effort to enhance the effectiveness, efficiency, and quality of services or processes to meet or exceed expectations.