In Services Low in _____,The Customer's Impression of Physical Facilities,processes,and

question 82

Multiple Choice

In services low in _____,the customer's impression of physical facilities,processes,and procedures is important.

• A)market appeal
• B)customer contact
• C)customization
• D)labor intensity

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Definitions:

Social Security Tax

A tax imposed on employers and employees alike to finance the Social Security program, offering benefits for retirement, disability, and survivors.

Personal Income Tax

A tax that individuals pay on their earnings to the government, usually structured in progressive brackets.

Internet Tax Freedom Act

A U.S. law enacted in 1998 that bars federal, state, and local governments from taxing Internet access and imposing discriminatory internet-only taxes such as bit taxes, bandwidth taxes, and email taxes.

Tax Collections

The process of gathering taxes by government authorities from individuals and businesses.