Which of the Following Are the Quality Characteristics in Services

question 25

Multiple Choice

Which of the following are the quality characteristics in services that are easily measurable as opposed to observable?

• A)Competency
• B)Wrong delivery
• C)Promptness
• D)Nonconformance

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Definitions:

Dance

A form of artistic expression and communication through purposefully selected sequences of human movement.

Neurofibrillary Tangles

Twisted fibers that build up inside nerve cells, associated with various neurodegenerative diseases, including Alzheimer's disease.

Amyloid Plaques

Accumulations of misfolded proteins in the brain, associated with neurodegenerative diseases such as Alzheimer's disease.

Lewy Bodies

Abnormal aggregates of protein that develop inside nerve cells, associated with Parkinson's disease and dementia.