Which of the Following Is NOT a Finding Resulting from Managers

question 68

Multiple Choice

Which of the following is NOT a finding resulting from managers beginning to define and isolate the full range of quality-related costs?

• A)Quality-related costs were much larger than previously reported.
• B)Quality-related costs were also related to ancillary services such as purchasing and customer service departments.
• C)Most of the costs resulted from poor quality and were avoidable.
• D)Clear responsibility for action to reduce avoidable quality issues was assigned.

---

Definitions:

Estimation

The process or an instance of making a rough calculation or judgment about the value, number, quantity, or extent of something.

Middle Childhood

A stage in human development that generally includes children from 6 to 12 years of age, characterized by significant growth in social and cognitive skills.

Metamemory

An individual's knowledge and awareness of their own memory capabilities and strategies.

Working Memory

A cognitive system that holds information temporarily available for processing and manipulation.