A Set of Financial,market,operational,and Employee Performance Measures for Management Review

question 100

Multiple Choice

A set of financial,market,operational,and employee performance measures for management review and use is an example of:

• A)an enterprise resource plan.
• B)an interlinking model.
• C)a data mine.
• D)a balanced scorecard.

Distinguish between positive and negative reinforcement and their applications in work settings.

Appreciate the complexities around administering punishment and extinguishing undesired behaviors in organizational settings.

Understand the strategic application of reinforcement and punishment to shape desired behaviors in organizational settings.

Understand the concept of achievement motivation and its impact on personal success.

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Definitions:

Manual Claims Tracking

A process where insurance claims are tracked by hand or through basic computer systems rather than automated software, requiring human input and organization.

Claim Scrubber Program

Computer software used in healthcare administration to check medical claims for errors and compliance with regulatory standards before they are sent to insurers for payment.

Group Insurance

An insurance plan that provides coverage to a group of members, usually employees of a company, under a single policy.

Fraud

Deceptive action designed to result in financial or personal gain, often at the expense of others.