Robert Kaplan and David Norton Developed a Balanced Scorecard Which

question 125

Multiple Choice

Robert Kaplan and David Norton developed a balanced scorecard which had four perspectives.Which one of the following is NOT one of them?

• A)Financial
• B)Industry
• C)Customer
• D)Innovation and Learning

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Definitions:

Emissions Fees

Charges imposed on entities for the release of pollutants into the environment.

Emissions Standards

Regulations that set the maximum amount of pollutants that can be emitted by vehicles, industrial plants, and other sources.

Transferable Permits

Licenses or rights, often issued by governments, allowing holders to emit a certain amount of pollution or use a specific amount of a resource, which can be bought or sold.

Emission Reduction

The process of diminishing the amount of pollutants released into the environment, particularly relevant in efforts to combat climate change.