Profit-Seeking Organizations Have Customers, but Not-For-Profit Organizations Do Not Have

question 101

True/False

Profit-seeking organizations have customers, but not-for-profit organizations do not have customers.

---

Definitions:

Conflict Costs

The expenses, both tangible and intangible, that arise from disputes and disagreements.

Process Consultation Objective

The goal of helping an organization improve its internal processes and effectiveness through expert advice without taking direct control.

Mediation Strategies

Techniques and methods used by a mediator to facilitate negotiation and encourage agreement between disputing parties.

Disputing Parties' Aspirations

The hopes, desires, or goals that individuals or groups in conflict seek to achieve through negotiation or mediation.