The Job of Encouraging Improvements by Emphasizing the Need for Continuous

question 41

Multiple Choice

The job of encouraging improvements by emphasizing the need for continuous improvement or reengineering is the role of

• A)top management.
• B)middle management.
• C)first-line supervisors.
• D)customers.

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Definitions:

Type A Personality

A personality type that is hardworking, scheduled, and impatient.

Hardworking

Characterized by diligent and resilient effort or exertion towards achieving goals and completing tasks.

Scheduled

Planned or appointed to occur at a specific time or date; organized in advance according to a timetable or agenda.

Type A Personality

A temperament characterized by high levels of competitiveness, self-imposed stress, impatience, and a sense of urgency.