Customer Relationship Management (CRM)is a Technique That Uses IT to Develop

question 36

True/False

Customer relationship management (CRM)is a technique that uses IT to develop an ongoing relationship with customers to maximize the value an organization can deliver to them over time.

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Definitions:

Ethnic Minorities

Groups within a larger community that have different national, tribal, religious, linguistic, or cultural origins than the majority population.

Women-of-color Feminist

Feminists who focus on the unique experiences and struggles of women of color, emphasizing intersectionality.

Racial Stereotyping

The act of assigning generalized characteristics, attributes, or behaviors to individuals based solely on their racial identity.

Feminist Psychologists

Psychologists who apply feminist theories and principles to understand psychological phenomena and address gender inequalities.