Of the Four Basic Types of Communication Media in an Organizational

question 31

Multiple Choice

Of the four basic types of communication media in an organizational environment, impersonal written communication is the least rich. The other three are (in order of media richness, from most rich to least rich) :

• A)face-to-face communication, personally addressed written communication, and spoken communication electronically transmitted.
• B)spoken communication electronically transmitted, face-to-face communication, and personally addressed written communication.
• C)face-to-face communication, spoken communication electronically transmitted, and personally addressed written communication.
• D)spoken communication electronically transmitted, personally addressed written communication, and face-to-face communication.

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Definitions:

Routine Expertise

The expert knowledge and skills developed through repeated practice and application in a specific, familiar context.

Development Expenditures

Funds allocated toward the process of improving skills, knowledge, and competencies in an organization's workforce as part of its strategic investment.

External Sources

Information or inputs gathered from outside the organization, often used to bring in new perspectives or solutions.

Learning And Development

A systematic process to enhance employee skills, knowledge, and competency, necessary for job performance.