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In order to increase efficiency and improve quality, managers need
Warranty Costs
Expenses incurred by a company for repairing, replacing, or refunding products that fail to meet specified criteria during the warranty period.
Minor Defects
Small or negligible flaws in a product or system that do not significantly impair its usability or functionality.
Major Defects
Significant flaws or imperfections in a product, property, or system that can affect its performance, value, or usability.
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