Among the Advantages of Spoken Communication Transmitted Over Phone Lines

question 26

Multiple Choice

Among the advantages of spoken communication transmitted over phone lines or via the Internet are the ability to

• A)convey large amounts of information and ensure mutual understanding.
• B)ensure the highest possible level of interaction, as well as mutual understanding.
• C)convey large amounts of information and leave a permanent record of the communication.
• D)ensure the highest possible level of interaction and leave a permanent record of the communication.

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Definitions:

Mental Set

A psychological tendency to approach problems in a specific way, using methods that have been successful in the past.

Functional Fixedness

A cognitive bias that limits a person to using an object only in the way it is traditionally used, hindering the ability to think of alternative uses.

Intelligence

The ability to acquire and apply knowledge and skills.

Level Of Intelligence

A measure of an individual's cognitive capabilities, including the ability to learn, understand, and apply knowledge effectively.