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Who takes part in cross-functional teams?
Lean Production
A systematic method for waste minimization within a manufacturing system without sacrificing productivity, which can involve the identification and steady elimination of non-value-added activities.
High Interaction
Describes situations or services that require significant direct contact and active participation between individuals, such as customer service or healthcare.
Cross-Trained
Refers to individuals or employees who have been trained in multiple skills or job functions, enhancing their versatility within an organization.
Service Processes
The sequence of steps or actions taken to deliver a service to customers.
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