Angela Took Over as Manager of a Group of Warehouse

question 30

Multiple Choice

Angela took over as manager of a group of warehouse order-pickers about a month ago. While the employees' performance is satisfactory, she has noticed that the group seems to squash any new ideas about how they might do their work more effectively. What should Angela do to increase tolerance for deviance?

• A)take steps, such as weekly group lunches, to increase the cohesion of the group
• B)order the group to accept at least half of the new ideas that are proposed
• C)set up an incentive system for employees' suggestions about procedure changes
• D)create competition between members of the group

---

Definitions:

MRTS

Marginal Rate of Technical Substitution; the rate at which one input can be reduced for every increase in another input while maintaining the same level of output.

Capital

Financial assets or the financial value of assets, such as cash and other tangible assets, used in operations to generate income or profit.

Labor

Work, especially physical, manual or hard work, performed by people in exchange for payment.

Production Costs

The total expense incurred in manufacturing goods or providing services, including raw materials, labor, and overhead expenses.