As Indicated by the International Quality Study,"best Practices" That Are

question 57

Multiple Choice

As indicated by the International Quality Study,"best practices" that are universal (applicable to almost any firm) include all of the following EXCEPT:

• A)simplifying processes.
• B)performing process-value analysis.
• C)using world-class benchmarking.
• D)performing cycle-time analysis.

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Definitions:

Behavioral Theories

focus on explaining human behavior primarily through observable actions and environmental factors, rather than internal processes.

Contingency Leadership Perspective

The view that the effectiveness of the leader relates to the interaction of the leader’s traits or behaviors with situational factors.

Traits

Enduring characteristics or qualities that define an individual's behavior, personality, and tendencies.

Behaviors

Observable actions or reactions of individuals or groups in response to external or internal stimuli.