Jessica Is Moving to Another Country to Manage a Call

question 55

Multiple Choice

Jessica is moving to another country to manage a call center for her employer. The country she is moving to has low power distance. Which of these situations is Jessica most likely to discover in this new country?

• A)rudeness and insubordination among the employees who report to her
• B)CEOs who make dozens or hundreds of times as much as the average worker makes
• C)many and varied social welfare programs, such as childcare assistance and subsidized doctor visits
• D)fear and nervousness among the employees who report to her

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Definitions:

Delphi Technique

A method used for forecasting or decision making that involves a panel of experts answering questionnaires in several rounds, with the anonymous responses being aggregated and shared with the panel after each round until a consensus is reached.

Expert Opinion

Insights or views given by a person recognized as an authority in a specific field, often used to inform decisions or clarify complex issues.

Management Forecast

The process of predicting future trends, outcomes, or behaviors in business operations based on current data and analysis.

Trend Analysis

The practice of collecting information and attempting to spot a pattern, or trend, in the data, often used for predicting future events or behaviors.